Frequently Asked Questions

Find answers to common questions about Covered California health insurance plans, enrollment, and coverage options.

How do I get instant quotes for Kaiser Permanente?

Click here to get an instant quote for Kaiser Permanente. Simply enter your zip code on the main page and then click on Kaiser Permanente quotes. Our tool provides real-time pricing for all Kaiser plans available in your area, including HMO options with their extensive network of facilities throughout California.

How do I select the right health insurance plan?

There are two main considerations when selecting a health insurance plan:

1

Payment Preference

Would you rather pay the insurance company or your doctor? With a lower deductible plan, you pay more to the insurance company monthly but less when you need care. With a higher deductible plan, you save on monthly premiums but pay more out-of-pocket when you receive medical services.

2

Network Compatibility

Check if your preferred doctors are in-network with the plan you're considering. This is crucial for managing your healthcare costs, as out-of-network care can be significantly more expensive or not covered at all, depending on your plan type.

What's the difference between PPO and HMO plans?

PPO Plans

Preferred Provider Organization plans offer maximum flexibility in choosing healthcare providers.

  • Freedom: See any doctor without referrals
  • Specialists: Direct access, no PCP required
  • Coverage: Out-of-network options available
  • Cost: Higher monthly premiums

Best for: Those who want flexibility and don't mind paying more for it.

HMO Plans

Health Maintenance Organization plans focus on coordinated care and cost savings.

  • Savings: Lower monthly premiums
  • Predictable: Lower out-of-pocket costs
  • Coordinated: PCP manages your care
  • Limited: Must use network providers

Best for: Those who want lower costs and don't mind network restrictions.

What is an HSA Medical Plan?

An HSA (Health Savings Account) medical plan combines a high-deductible health plan with a tax-advantaged savings account, offering a unique approach to healthcare coverage and savings.

Triple Tax Advantage

Tax-deductible contributions, tax-free growth, and tax-free withdrawals for medical expenses

Investment Growth

Money rolls over year to year with no "use it or lose it" rule

Portable Coverage

Account stays with you even if you change jobs or retire

Eligibility Requirements:

  • Must have a qualified high-deductible health plan (HDHP)
  • Cannot be enrolled in Medicare
  • Cannot be claimed as a dependent on someone else's tax return
  • No other health coverage (with some exceptions)

What's the difference between IN-Network and OUT-of-Network providers?

Understanding network status is crucial for managing your healthcare costs. The difference can mean thousands of dollars in out-of-pocket expenses.

IN-Network Providers

Doctors and hospitals that have contracted with your insurance company to provide services at negotiated rates.

Benefits:

  • Lower out-of-pocket costs
  • Direct billing to insurance
  • Full plan benefits apply
  • Pre-negotiated rates

OUT-of-Network Providers

Doctors and hospitals that have not contracted with your insurance company.

Drawbacks:

  • Higher out-of-pocket costs
  • May need to pay upfront
  • Limited or no coverage (HMO)
  • Balance billing possible

Why do doctors go out-of-network?

Providers may choose to leave insurance networks due to payment disputes, administrative burden, or disagreements over treatment approvals. This is becoming more common as insurance companies try to control costs.

How does dental insurance work?

Dental insurance helps cover the cost of dental care, from routine cleanings to major procedures. Understanding coverage levels helps you choose the right plan.

Typical Coverage Levels

Type of Care Coverage Examples Your Cost
Preventive 80-100% Cleanings, X-rays, exams $0-20
Basic 70-80% Fillings, extractions 20-30%
Major 50% Crowns, bridges, dentures 50%
Orthodontics 50% Braces, aligners 50% (if covered)

Dental PPO vs Dental HMO

Dental PPO:

  • Choose any dentist (in or out of network)
  • No referrals needed for specialists
  • Annual maximum benefit limit (typically $1,000-$2,000)
  • Higher premiums, more flexibility

Dental HMO:

  • Must choose primary dentist from network
  • Need referrals for specialists
  • No annual maximum (unlimited benefits)
  • Lower premiums, less flexibility

Need More Help?

Can't find the answer you're looking for? Our certified agents are here to help you understand your coverage options and find the best plan for your needs.